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All orders will be processed and shipped within 7-10 business days. We will do our very best to package each item with care. If for any reason you receive a product that is not exactly what you ordered, please let us know by filling out the inquiry on our contact page or by emailing us at shopgiven@gmail.com.


At this time we do not ship outside of the continental United States. 


Our artisans and partners have already been compensated; in lieu of refunds we are happy to offer store credit. This will allow you to purchase a GIVEN good that better suits you.

If you have any questions, problems, or you just simply want to tell us hi, please email us at shopgiven@gmail.com. We promise to make every effort to respond to you within 24 hours but if not, please be patient with our multitasking, crazy, but fun filled schedules! Thank you for your support of GIVEN!