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All orders will be processed within 5-7 business days. We will do our very best to package each item with care and let you know when your item is ready for pickup. Shipping information will be handled directly with each customer. 


Our artisans and partners have already been compensated; in lieu of refunds we are happy to offer store credit. This will allow you to purchase a GIVEN good that better suits you.

If you have any questions, problems, or you just simply want to tell us hi, please email us at We promise to make every effort to respond to you within 24 hours but if not, please be patient with our multitasking, crazy, but fun filled schedules! Thank you for your support of GIVEN!


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